Patients & Visitors
We have policies and procedures in place to help you and your family work with our doctors, nurses and staff to get the most from your hospital stay. For a complete list, view the Admission/Discharge book located in each patient room.
Hospital operators can be reached at (256) 265-2012.
Calling Patient Rooms/Phone Usage
- Patient Rooms:
Call directly by dialing (256) 817-5 plus the three digit room number. - Patient Information Desk:
(256) 817-5126 - Cell Phone Usage:
Cell phones are allowed in many areas of the hospital. Restricted areas are marked accordingly.
Patients – What to bring for your hospital stay
Bring insurance card(s), driver's license, a list of all current medications, personal toiletries and night clothes for overnight stays. Do not bring valuables, jewelry or excessive cash with you. If absolutely necessary, valuables may be stored for safekeeping. The hospital is not responsible for any personal property kept in your room, including eyeglasses, dentures and clothing.
Parking
Visiting Hours
Madison Hospital advocates open and flexible visitation that welcomes and encourages the involvement of family and friends in the patient’s care. Certain departments limit visitation due to the nature of care given.
Our Staff
Concern or Complaint
If you have a concern, we recommend that you first attempt to resolve it with the department in which the problem occurred. If you don't reach a resolution with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor. Click here for more information.
Food Services
The Garden Café & Grill is located on the lobby level. You may choose to dine on our patio and enjoy the view of our peaceful Healing Garden. When the Garden Café & Grill is closed, please use our dining-on-call service for patients and guests. Call 4-FOOD from any on campus phone to place your order.
Vending machines with beverages and snacks are located near the Emergency Department on the lobby level. They are available 24 hours a day, 7 days a week.
Non-discrimination Statement
Huntsville Hospital Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, language, physical or mental disability, socioeconomic status, creed, sexual orientation, national origin, gender identity or expression or source of payment.
Language Interpreters
Huntsville Hospital Health System provides free aids and services to people with disabilities to ensure effective communication. We offer qualified sign language interpreters and written information in alternative formats such as large print, Braille, audio and more.
Click the button below for more information.
You have a right to a medical interpreter at no cost to you. Please let the nurse know if you would like to have an interpreter available during your visit. We will make every effort to have professional interpreter services to translate admission information, discharge instructions, surgical consents and other important communications. If no professional interpreters are available, we will try to communicate with you in the most comfortable manner possible. Please let us know if you have information or requests that are important for us to know in order to respect your culture and values.
Learn more about Language Interpreters
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.
સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis.
DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz.
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。
Smoking Policy
Madison Hospital and all Huntsville Hospital Health System facilities and properties are tobacco free for the safety and comfort of our patients, visitors and staff.